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Community of practice consultant, strategist and expert

Emily Webber is a UK-based independent organisational consultant, coach, trainer, speaker and communities of practice expert. She focuses on creating environments where people thrive so that organisations can thrive. Emily Webber is a leading figure in Communities of practice in the UK through her work with organisations and books, approaches and tools that are used by others across the industry. She offers: Consultancy to accelerate your communities of practice Consultancy with communities of practice expert Emily Webber of Tacit accelerates your community of practice initiatives by providing expertise and approaches gained from years of experience working in the field across many different organisations. Emily has helped organisations define their communities of practice strategies, supported them to put them into practice, gained buy-in from senior leaders, designed and delivered training programmes and career frameworks, reviewed community effectiveness, and identified opportunities to improve, reinvigorate and supercharge them. Bring communities of practice to life with tailored training Emily also provides tailored and bespoke training on all aspects of communities of practice. Including leaders who are curious about the benefits, people leading initiatives, those leading communities and practices, and community members. She draws on her experience, tools and approaches and works with internal stakeholders to create relatable and appropriate content that participants can immediately put into action. Previous clients include BBC, Department for Work and Pensions, Ministry of Justice, Ministry of Housing, Communities and Local Government, LVL (Peru), Jio (india), HM Land Registry, Department for Environment, Food & Rural Affairs, Co-op Digital, Transport for Greater Manchester, Prostate Cancer UK, Nesta and Behavioural insights team. “Emily’s deep understanding of the field and having worked in and with various government departments and clients really came through in her ability to immediately pin point the good and bad. Coming up with rock solid coaching, consultancy and recommendations to help us unlock greater value from our communities of practice.”

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Crafting vibrant communities and igniting brand growth with strategic marketing finesse.

Hello! I'm Kris, a big believer in the power of community to transform brands and bring people together in meaningful ways. My journey into the world of community building began not in a boardroom, but amidst the vibrant interactions of small-scale forums and local meetups. It was there, in the grassroots initiatives, that I discovered my passion for connecting people, not just online, but in the shared experiences that shape our lives. One of my proudest milestones came recently with the launch of "The Nest" for Goosechase Adventures—a platform where I translated user enthusiasm into a thriving online community. This wasn't just about numbers; it was about creating a space where every member felt valued and heard. The success of The Nest, marked by a staggering engagement rate in its initial weeks, was a testament to what we can achieve when we put the community at the heart of our strategy. My curiosity and love for learning have always pushed me to explore beyond the conventional. Recently, I've delved into the world of data analytics to understand community behaviors better. This new skill has not only enriched my strategy toolkit but also enabled me to forecast trends and tailor engagements that resonate on a deeper level. What excites me most is the opportunity to build bridges—between brands and their audiences, between products and their users. My approach is unique because I don't just look at community building as a part of the marketing mix; I see it as the soul of brand identity. It's where the magic happens, where brands become a living, breathing part of people's lives. Beyond the metrics and KPIs, my strength lies in my ability to listen, adapt, and innovate. Where others might see challenges, I see opportunities to strengthen connections and foster loyalty. My toolkit is diverse, from content creation that sparks conversations to event strategies that bring people together, all grounded in a profound understanding of what makes communities tick. In a world where digital spaces are more crowded than ever, my unique blend of creative vision, strategic thinking, and genuine passion for community engagement stands out. I don't just build communities; I cultivate environments where every member can thrive and contribute to collective growth. Let's connect and explore how we can create something extraordinary together, building communities that not only grow but flourish.

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Community Specialist, Consultant, Strategist, TEDx Speaker

Biggest accomplishments to date include giving thousands of third culture kids a wifi-home and a sense of belonging through my on & offline brand TCKGlobal. In 2018, I gave a TEDx talk on the growth of my online community of third culture kids around the world. And, as the first hire at Levellr (a fast growing startup which empowers music industry stakeholders to cultivate Discord & Telegram communities, harness valuable first-party data, and generate additional income streams) I enabled them to build innovative and scalable community-tech-specific products and services shown through direct impact in revenue by growing +37% in one quarter and over 2.5x vs EOY 2022. In 10 months I managed team growth of 400%. Notable clients include Sony, Universal, Warner, and renowned artists like Fall Out Boy, Steve Aoki, Gorillaz, Katy Perry, and Niall Horan, along with brand giants such as Starbucks. At Levellr I led teams that delivered" Community Building Software and Services Product and New Metrics Development Moderation Program & Moderation Training Development and Management Digital Services Management Community Education Products and Services Community Content Production Started community building at the age of 16. Spent 8 years in early-stage tech start-ups independently and in teams within different areas across the marketing mix. Loves all things community & communications, marketing, and people management. Enjoy forming deep and meaningful relationships B2C, B2B, B2B2C. Dedicated my 20's learning diverse marketing skills and becoming an expert in community. Now, in my 30s, seeking a stable, long-term community-focused role. Whether you want to get started on building a new community from scratch, or need hands on or community consulting help turning an existing unhealthy community to a healthy sustainable one - I'm your gal! Notable recommendations - available upon request.

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A builder of dynamic communities focused on fun, trust, and transparency

For the past 8 years, I've built and managed communities across multiple platforms and dozens of IPs with one north star: Community should be fun. From leading subreddits for Destiny, ARK, Fallout, Starfield, and DMZ to working with volunteer teams on wikis for Warcraft, Star Wars, Marvel, DC, and hundreds move, my genre experience is extensive and my ability to wear multiple hats is unmatched. I most recently launched and managed community for Shankstars with Topgolf, my first shipped game as a member of a development team. Owning all aspects of community from pre-launch was an incredible blank canvas to worth with and applying my previous experience in systems analysis & design to feature development and production was a wonderful blend of my careers. One of my proudest achievements thus far has to be developing and launching the Wiki Rules and Blocking Policy at Fandom. When I joined Fandom through the acquisition of Curse Media and Gamepedia, the platform had a pretty simple policy for how wiki admins could run their communities: wiki admins can block you for any reason or no reason at all, without fair recourse. I identified this platform-wide policy as a poor experience for users and communities overall, so I sought to change it. After developing an imminently fair replacement that simply stated wikis need clearly-stated rules and admins should block according to those rules, I got executive buy-in on the monumental change and launched it to the community. The response was overwhelmingly positive. Admins finally had guidance on running healthy wiki communities, users had clearly-set expectations for their behavior, and complaints to customer support about admins PLUMMETED. Fandom has much healthier communities today as a result of my policy and I am incredibly proud of that legacy 2.5 years later. Communities should fun. Communities should be built on trust. Communities deserve transparency. That's what I believe and how I manage communities at scale, whether it's a 14 thousand user subreddit about Starfield lore or a 400 million user platform of individual wikis.

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