Hire Community People

"Uh, I know we hired you for website content and stuff - could you do this community thing, too?" So it began. And it went on, through blogs, websites, forums, social media's rise, social media's fall, through AI, into whatever the hell is next (I have a theory; it's all a big wheel). Along the way, I drove superheroes around San Francisco in a white panel van. Got strangled by Darth Vader, on multiple occasions. Introduced world-first trailers, created by my team, in rooms of thousands of people. Put on a hat that got people to cheer because of an in-joke. Messaged, and then dealt with, 1/4 of our addressable audience being screwed over by the parent company. Ran a convention and exhibited at plenty more. Slept in the office for a week to fix a major launch failure by another team, by hand. Raised tens of thousands for charities. Created countless real life opportunities for fans to geek out. I've been inside the belly of the beast at Meta, EA/BioWare, 2K, HTC and others. I've worked in video games, non-profits, pure tech, ISPs and as a magazine journalist/editor. I specialize in big picture strategy and connecting unseen dots. I can tell you what your community is going to do before it happens to avoid the inevitable mistakes. And all along the way, I'll talk to your customers as humans, treat them with respect, and ensure they end up loving your brand, not just liking it.

I'm a skilled community manager with over 5 years of professional CM experience on multiple online platforms (including Discord, Reddit, YouTube, Twitch, and more). I am skilled in various facets of community management, including moderation, community engagement, user support, and more. I have experience managing brand presences across various social media platforms (Facebook, Twitter/X, Bluesky, Instagram, Threads, etc.). I've also been a volunteer moderator for various communities across Reddit, Discord, Twitch, YouTube, and other sites for the last 13 years. I have strong writing, editing, and public communication skills perfect for diverse global audiences. I'm adept at working in high-pressure environments with strict deadlines and multiple deliverables. I'm currently located in the Austin, TX area, but I'm open to remote, hybrid, or in-person roles, and am open to relocation if needed. Over the last few years, I've helped manage communities for companies such as Stack Overflow, Rooster Teeth Productions, and Wizards of the Coast (specifically Dungeons & Dragons). I look forward to seeing where my career takes me next!

Michelle Goodall is a community, marketing and communications leader with >25 years experience in a mix of B2B and B2C advisory, agency and in-house roles, including CMO roles in the technology sector. She also supports global businesses, non profits and scale up businesses powering their growth through marketing and community building. A recognised specialist, speaker, trainer and lecturer in community strategy and digital engagement, she has spoken at Marketing Week Live, Technology For Marketing, Brighton SEO, Agency Hackers, Association World Congress, Festival of Marketing, DMX, CLIX and many other marketing, comms and community conferences. Clients include: CSO Futures, MyTutor, Guild, The Marketing Society, Happiness Index, Royal College of Midwives, NEU, CIPD, Direct Line, eBay, UPS, CAF, JISC, Manchester Metropolitan University, Leeds University, BBC, Viacom, Multiple Sclerosis Society, UK Gov,) US Gov (US Embassy), Penguin Random House, Beacon Collaborative, LOCOG – London 2012, Taylor Wessing, Pai Skincare, Paramount and many others. A couple of customer testimonials: CSO Futures – Publisher “Michelle is an expert in all things community but has extensive commercial, marketing and comms experience. With her support we were able to go from a good idea about a community to execution. At speed. Highly recommended.” Daryl Willcox - Founder – CSO Futures National Education Union (NEU) - Membership organisation “There are self proclaimed ‘community experts’ out there who have 1-2 years of experience. Michelle is a highly astute consultant who has worked with most community/social media technologies and across a wide range of industries and sectors for more than 25 years, including our union/member organisation. Highly recommended.” Mike Joslin - Senior Digital Marketing Officer – NEU

Experience community leader and ex brand and design agency owner. I recently led the team at a community for agency leaders, with over 300 members. I was responsible for the day to day running of the business, and managing the community team. Core Responsibilities: Member growth & engagement Retention strategy Member acquisition & marketing Reporting and operations Main point of contact for member enquiries Events and peer support programmes Partnerships and sponsorships Wellbeing and mental health support I am passionate about developing engaged communities, providing peer support and development for members. I have consulted with aspiring community founders on the best approaches, structure, monetisation and long term development. Always happy to chat about community and the joy of bringing people together to create a real impact.

.

Hi, I’m Katie 👋 My roots are in hospitality and people-centered roles—from HR and onboarding to employee experience and training—so community has always been at the heart of what I do. I’ve built my career around creating environments where people feel welcome, informed, and empowered, whether that’s a hotel lobby, a team kickoff, or a virtual support space. One milestone I’m proud of: leading a staff restructuring and onboarding overhaul that not only saved money but helped 400+ employees feel more confident and connected in their roles. That’s when I realized my zone of genius lives at the intersection of clear communication, thoughtful systems, and genuine human care. I’m passionate about building belonging, especially in digital spaces. I’ve been part of several virtual communities that supported me through career pivots, chronic illness, and creative growth, and I now want to give back by helping others navigate change with clarity and compassion. If your team needs someone who can translate messy human needs into smooth, supportive experiences (and keep people laughing along the way), I’m ready to jump in.

I'm Erica, a creative professional and Community Manager with 8+ years of experience in connecting and empowering individuals in both creative and professional settings. My passion lies in building vibrant communities that foster collaboration and growth, while seamlessly balancing business objectives with the aspirations and needs of community members. With a unique background in journalism, design, fine art, and technology, I excel in weaving compelling narratives and forming genuine connections. From designing concepts for sports cameras to restoring centuries-old oil paintings, my diverse experiences enhance my ability to create inclusive spaces where ideas can thrive and meaningful relationships are formed. A Legend of Zelda fan at heart, I live by the motto: “It’s dangerous to go alone! Take this.” Whether discussing my journey from art nerd to (finally) being able to do one pull-up, or sharing insights from my professional adventures, I aim to put others at ease and inspire through storytelling. In my free time, you'll find me reading a cozy mystery novel or sketching with oil pastels. Ask me about anything—I'm always excited to share my journey. Core Skills: - Community Building & Engagement - Strategic Partnership Development - Storytelling & Narrative Crafting - Cross-Disciplinary Collaboration - Content Strategy & User Experience - Data-Driven Decision Making

Community Manager, graduated in Chemical Engineering, but almost future astronomer. Passionate about the power of unique experiences, human connections and education. I've worked with women's empowerment in Peru with AIESEC, I'm a volunteer leader and director at CISV and I was a co-founder of the startup "Flow | School for life". I was able to see the power of collective transformation and I learned about managing projects, people and communities. In these past (almost) 5 years working professionally with ​​communities, I was also able to create bridges with the areas of marketing, branding, product, content and innovation. The focus for me is finding the match between the interests of all stakeholders in a community working on culture and engagement, through building experiences, promoting connections and learning and always measuring success through data analysis and metrics. My best skills are critical analysis, problem solving and creating new projects/processes based on data, as well as facilitating connections.

Emily Webber is a UK-based independent organisational consultant, coach, trainer, speaker and communities of practice expert. She focuses on creating environments where people thrive so that organisations can thrive. Emily Webber is a leading figure in Communities of practice in the UK through her work with organisations and books, approaches and tools that are used by others across the industry. She offers: Consultancy to accelerate your communities of practice Consultancy with communities of practice expert Emily Webber of Tacit accelerates your community of practice initiatives by providing expertise and approaches gained from years of experience working in the field across many different organisations. Emily has helped organisations define their communities of practice strategies, supported them to put them into practice, gained buy-in from senior leaders, designed and delivered training programmes and career frameworks, reviewed community effectiveness, and identified opportunities to improve, reinvigorate and supercharge them. Bring communities of practice to life with tailored training Emily also provides tailored and bespoke training on all aspects of communities of practice. Including leaders who are curious about the benefits, people leading initiatives, those leading communities and practices, and community members. She draws on her experience, tools and approaches and works with internal stakeholders to create relatable and appropriate content that participants can immediately put into action. Previous clients include BBC, Department for Work and Pensions, Ministry of Justice, Ministry of Housing, Communities and Local Government, LVL (Peru), Jio (india), HM Land Registry, Department for Environment, Food & Rural Affairs, Co-op Digital, Transport for Greater Manchester, Prostate Cancer UK, Nesta and Behavioural insights team. “Emily’s deep understanding of the field and having worked in and with various government departments and clients really came through in her ability to immediately pin point the good and bad. Coming up with rock solid coaching, consultancy and recommendations to help us unlock greater value from our communities of practice.”

I am Rosanna Lopes, a dedicated community co-creator and nurturer with a rich background in affiliate marketing and a deep passion for building meaningful connections. My journey into community work began with my extensive experience as an Affiliate Marketing Manager, a role that honed my skills in relationship and partnership-based marketing. This experience taught me the importance of building lasting relationships and creating win-win opportunities, a skill I now bring to community co-creation and nurturing. One of my most significant milestones was co-founding and growing the Lisbon Digital Nomads meetup group, which attracted over 20,000 members on Meetup.com and hosted weekly events with over 200 attendees during the summer. This endeavor not only solidified my understanding of community dynamics but also fueled my passion for creating spaces where people can connect and thrive. I am passionate about intentional communities and have visited several, including Tamera in Portugal, where I completed their month-long Community Course, Piracanga in Brazil, and various communities in Mexico. These experiences have deepened my understanding of living in harmony with nature and each other, and they continually inspire my work. I've extensively trained myself on the topics of relating and community, and I've completed courses such as "Working with Conflict in Community" "Systems change" "Community building" etc. These courses have equipped me with tools that are essential for nurturing resilient and cohesive communities. I was born into two cultures, Dutch and Portuguese. I've lived for 4 years in Barcelona, 4 in London, and have been nomadicly for nearly a decade. I have a keen interest in cultures and sub-cultures and am very curious to our different views on what "Normal" means. I believe this helps me in the way that I work and approach people. My unique skills include creating and nurturing opportunities, event planning, promoting initiatives, and partnership marketing and I have a keen sensitivity to group dynamics, allowing me to adjust and respond effectively. I excel at bringing people together, online and offline, and fostering a sense of belonging. I can help where others might struggle by leveraging my diverse background to bridge gaps between individuals and groups, facilitating clear communication, and nurturing a supportive environment. I am committed to helping businesses and organizations create thriving, inclusive communities where everyone feels valued and connected. Let's work together to build communities that are not only successful but also deeply fulfilling and transformative for all involved.